storage facility management services
run less. earn more.
Our Third-Party Management Services
With our management services, you can focus on your other business obligations while we take care of your Self-Storage facilities. We pride ourselves on our attention to detail, professionalism, and commitment to providing service that is easy, clean, and secure.
Customer Service
Our customer service model combines technology and personal touch to deliver a seamless experience for tenants and owners. With remote management tools, in-house call center support, and proactive follow-up—from welcome calls to late payment reminders—we ensure every detail is covered. Onsite needs are handled by dedicated district managers, and quarterly audits keep every property operating at the highest standard.
Marketing & Customer Acquisition
Our marketing strategy drives occupancy through targeted digital ads, local outreach, and reputation management. We handle everything from Google and Meta advertising to managing your Google reviews and running remote auctions with LockerFox.
Revenue Management
Our revenue management system is designed to maximize your income by ranking every unit and tenant for strategic pricing. We optimize rates through targeted increases, dynamic daily pricing, and value-based adjustments—ensuring premium units earn premium returns.
Tenant Protection Program
Value Add - Capital Expenditure
We offer value-add services through capital expenditures, including general contracting and full management of facility expansions to help grow and improve your property.
Hometown Storage revenue management, dynamic pricing, and marketing strategies are proven to capture your properties full potential, generating more revenue per square foot.
Getting Started
Thinking about partnering with us? Our experts walk you through what to expect—from the first conversation to seamless onboarding and ongoing support. Whether you’re new to self-storage or ready to hand off operations, we make the process simple, transparent, and stress-free.
Our solution-focused brief outlines everything you need to make an informed decision, including:
Fees
A break down of all fees, including management rates, software costs, and call center support.
tenant protection program
Our Tenant Protection Program not only safeguards your tenants but also creates an additional revenue stream—sharing profits directly with you.
Termination Information
Learn about our flexible terms, easy exit options, and simple one-year agreement with renewals.
Pass Through Expenses
Understand how pass-through expenses work—your approval for marketing, and clear separation of onsite staff costs.
Profit Guarantee
Ensures your net operating income won’t fall short—backed by our commitment to outperform previous management.
Re-Brand/Cap Ex Services
Rebranding and capital improvements to elevate everything from security to expansions.
What are the benefits of third-party management for self-storage owners?
Third-party management offers self-storage owners a powerful way to boost performance without taking on the day-to-day workload. The Hometown Storage third-party management team helps storage owners increase profitability, save time, and reduce stress—while ensuring your facility is in expert hands.
